Kenya’s connected health platform

One platform. A complete healthcare ecosystem.

Livia Health connects patients, doctors, pharmacies, hospitals, insurers and employers through one digital health platform built for Africa.

Video consultsSee a doctor fast
E-prescriptionsSent to a pharmacy
Insurance readyCashless with partners
DeliveryMedicine to your door

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200,000+Patients served

1,000+Doctors on Livia MD

400+Partner pharmacies

PPB & ODPCRegistered & compliant

Our solutions

One ecosystem. Simpler healthcare.

Explore how each Livia product fits together to make care faster, safer and more affordable.

Livia for Patients

Healthcare at your fingertips

The Livia Health app connects you with licensed doctors for video or chat consultations, digital prescriptions and medicine delivered to your door.

Consult a doctor onlineSee a licensed Kenyan doctor by video or chat, from home or work.
Digital health recordsYour consultations, prescriptions and results in one secure place.
Prescription deliveryPrescriptions go straight to a partner pharmacy for pick-up or delivery.
Use your insuranceLink your cover for cashless consultations with partner insurers.

Livia MD

A digital practice for doctors

Consult patients by video and chat, issue e-prescriptions with Speed RX, manage appointments and track earnings from one platform.

Video & chat consultationsSecure consultations with integrated notes.
Speed RX e-prescriptionsFast prescriptions sent straight to pharmacies.
Scheduling & remindersPatients book your available slots and receive reminders.
Earnings dashboardTrack consultations, ratings and income.

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Livia PIMS

Pharmacy management, made for Kenya

Point of sale, inventory, e-prescriptions, M-Pesa, insurance claims and KRA eTIMS invoicing for single pharmacies and chains.

Inventory & expiry trackingBatch-level stock and expiry alerts for every branch.
E-prescriptionsReceive prescriptions from Livia MD doctors and partner hospitals.
Insurance claimsClaims checked against formularies before submission.
Multi-branch controlOne dashboard for every outlet.

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Livia HMIS

Run your whole facility on one system

A cloud hospital management information system for hospitals and clinics: patient records, OPD and IPD, lab, imaging, pharmacy, billing and insurance claims.

Electronic medical recordsOne record per patient, shared across departments.
Lab, imaging & pharmacyOrders and results flow between departments without paper.
Billing & insurance claimsCash, M-Pesa and insurer billing with claim tracking.
Reports & analyticsRevenue, patient flow and stock reports for management.

Explore Livia HMIS

Livia Caption

Reliable medicine delivery

Livia Caption gets prescribed medicines from partner pharmacies to patients’ doorsteps quickly and safely.

Same-day delivery in NairobiFast delivery for prescriptions, with options for urgent orders.
Order trackingFollow your order from the pharmacy to your door.
Careful handlingPackaging suited to the medicines being delivered.
Connected to Livia PIMSDelivery orders are created when prescriptions are filled.

Livia Benefits

Corporate health benefits, simplified

Give employees instant access to doctors and medicines while HR keeps full visibility of allowances and utilisation.

Employee health allowancesSet healthcare budgets per employee.
Usage reportsSee how benefits are used across your workforce.
Bulk enrolmentOnboard whole teams quickly.
HR integrationConnect with your HR and payroll processes.

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For Insurers

Pharmacy benefit management for insurers

Livia works with insurers to enable cashless consultations, automated claims and real-time eligibility checks.

Cashless consultationsMembers consult without paying upfront.
Automated claimsClaims are submitted digitally at the point of care.
Eligibility checksVerify member cover before the consultation.
Insurer dashboardMonitor claims, utilisation and costs.

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Simple process

How Livia works

Quality healthcare in three steps: no queues, no travel.

01
Choose a doctor
Browse licensed GPs and specialists by specialty, language and availability.
02
Book & consult
Consult by video or chat at a time that suits you, from anywhere.
03
Get treatment
Receive a digital prescription and have your medicine delivered or ready for pick-up.

Testimonials

Trusted across the ecosystem

Our partnership with Livia Health continues to provide increasing value to Old Mutual Health Insurance clients. Through the Livia Health platform, we have managed to achieve consistent and significant savings on our pharmacy spending over the last 3 years.

Ken OmamiHead of Customer Experience, Old Mutual Kenya

Livia Health has been a strategic partner in running the chronic disease program and managing claims cost at Pacis Insurance. The system is user friendly and can deliver significant savings.

Rahab KiriWellness & Claims Analyst, Pacis Insurance

Recognition