Gap #01
Stock-outs and expired medicines
Without a clear view of stock and expiry, fast-movers run out and slow-movers expire on the shelf.
Fixed in Livia PIMS
Batch and expiry tracking, cycle counts and per-branch demand forecasting.
Built in Kenya, for Kenyan pharmacies
The pharmacy superpower every chemist deserves.
Livia PIMS gives you a full POS, smart inventory, e-prescriptions, KRA eTIMS invoicing and one-click insurance claims. Online or offline. One branch or fifty.
Works with the systems Kenyan pharmacies already use
- M-Pesa
- KRA eTIMS
- SHA
- Jubilee
- AAR
- Britam
- CIC
- Old Mutual
- PPB record keeping
The gaps in existing systems
Six gaps that quietly cost Kenyan chemists money every year
Spreadsheets, paper and generic POS systems leak revenue in the same six places. Here is how Livia PIMS closes each one.
Gap #02
Insurance claims delayed for months
Manual claims get rejected over small mistakes, and rework eats your margin.
Fixed in Livia PIMS
Claims are checked against the drug formulary, exclusions and member eligibility before one-click submission.
Gap #03
Paper prescriptions and misreads
Handwritten scripts cause dispensing errors, lost refills and unhappy patients.
Fixed in Livia PIMS
E-prescriptions arrive directly from Livia MD doctors and partner hospitals, with a full audit trail.
Gap #04
Untraceable cash and M-Pesa sales
End-of-day reconciliation across till, M-Pesa and credit sales is slow and error-prone.
Fixed in Livia PIMS
Cash, card, M-Pesa and credit sales reconcile automatically, with a daily summary to owners.
Gap #05
No link to doctors
Patients arrive with paper from a clinic, with no history or proof of insurance.
Fixed in Livia PIMS
Connected to the Livia ecosystem of doctors, hospitals, labs and insurers: one patient, one history.
Gap #06
Many branches, no visibility
Each branch runs its own books, so owners learn about shrinkage or low margins too late.
Fixed in Livia PIMS
An owner dashboard with live KPIs per branch, anomaly alerts and one place to manage every outlet.
Everything in one place
One platform. Every workflow a chemist needs.
POS built for Kenya
Cash, card, M-Pesa Paybill and Till on one screen.
Smart inventory
Track every SKU, batch and expiry. Forecast demand per branch.
E-prescriptions
Receive prescriptions from Livia MD doctors and partner hospitals.
Insurance claims
Formulary and exclusion checks built in. Submit, track and get paid faster.
Multi-branch control
Transfer stock between branches, push prices and watch live KPIs.
Phone barcode scanning
Use an Android phone to scan, count and audit stock.
Works offline
Keep selling through outages. Everything syncs when you are back online.
Daily reports
Sales, margin, claims, low-stock and expiry reports emailed to owners.
Patient profiles
Medication history, refill reminders and adherence tracking.
Patient recognition
Recognise returning patients and pull up their history instantly.
KRA eTIMS
KRA eTIMS invoicing, built in.
Every Livia PIMS deployment is connected to KRA’s electronic Tax Invoice Management System, so compliant invoices are produced as you sell.
- Switch on eTIMS from your Livia account, with no separate integration project.
- Every sale generates a compliant tax invoice with a CU receipt number and verifiable QR code.
- Returns and refunds produce credit notes linked to the original invoice.
From script to receipt
A full prescription, dispensed and claimed in under a minute.
- 01
Receive prescription
A doctor sends an e-prescription from Livia MD or a partner hospital.
- 02
Pick & verify
Scan items with your phone and check formulary, batch and expiry on one screen.
- 03
Dispense & claim
Checkout generates the eTIMS invoice and submits the insurance claim.
Let’s set up your chemist on Livia.
Tell us about your pharmacy. A specialist will contact you within one business day to arrange a personalised demo and a free workflow review.
- MEB Towers, Milimani, Nairobi, Kenya
- +254 114 081 492
- support@liviahealth.com
- Existing customer? Log in to Livia Chemist
The Livia ecosystem
When a doctor on Livia MD prescribes, the chemist sees it instantly, the insurer can verify it and the patient collects without paperwork.
Livia MD
Doctor practice platform
Livia PIMS
Pharmacy POS & inventory
Livia HMIS
Hospital management
Livia for Insurers
Pharmacy benefit management